ABOUT
Software Engineer
Experienced Presales Consultant with 15+ years in server management, cloud infrastructure, and client demos. Skilled in WebLogic, WebSphere, JBoss, OpenShift, and automation of deployments across 58 environments. Proven ability in issue analysis, cost tracking, RFP / RFI support, and delivering high-impact client demos for GoAnywhere MFT and C24. Recognized with multiple awards, including "Feather in the Cap", and led major releases across nine countries. Aspiring to transition into a Solution Architect role to design scalable fintech solutions and cloud architectures.
SKILLS
Areas of Expertise
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Project Management
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Process Improvement, Innovation & Automation.
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Team & Time Management.
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Problem-Solving.
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Emerging Tech Knowledge.
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Administration.
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Customer Engagement.
February 2016 – Present
Senior Consultant
Intellect Design Arena Ltd
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Managed and maintained over 44 VM Images, ensuring optimal performance and accessibility within the company's network.
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Handled comprehensive server management, including Linux OS installation, Oracle and Network setup.
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Configured and managed middlewares such as Weblogic, WebSphere, JBoss, and OpenShift, enabling seamless system functionality.
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Currently overseeing 30+ cloud environments, deployment, driving efficiency and innovation in system management and make them accessible via the internet.
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Delivered impactful client demos for tools like GoAnywhere and C24, strengthening client relationships and project delivery.
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Preparing to transition to the role of Solution Architect, reflecting expertise and readiness for strategic responsibilities.
September 2010 – January 2016
Team Lead
Accekya Kale Consultant
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Managed Builds, Deployment, issue analysis & resolution, and Patch Releases in production environments, ensuring seamless operations.
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Developed multiple automation solutions: Automated process of Patch collection, Server Start/Stop and Patch Deployment
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Pioneered a major automation for auto-deployment across 58 DET and UAT environments, reducing manual effort by 80% post-working hours, earning multiple awards for this and other innovations.
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Travelled internationally to Istanbul, Turkey (for Turkish Airlines) and Tanzania (for Precision Airways) to oversee major releases and server migration, demonstrating leadership in critical global projects.
August 2009 - August 2010
Head Hunter
Colvills Bank
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Orchestrated talent acquisition efforts as a Head Hunter, identifying and connecting top candidates with opportunities globally.
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Operated across diverse regions, including Europe, the UK, and the Middle East, leveraging cultural knowledge to strengthen talent pipelines.
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Provided high-quality leads to account managers, facilitating successful job placements and driving recruitment efficiency..
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Contributed to the company’s global recruitment strategy, enhancing its presence in multiple regions.
January 2006 - July 2009
Subject Matter Expert
Sutherland Global Service
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Delivered effective hardware and software solutions to Dell customers over the phone, ensuring seamless issue resolution.
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Achieved and maintained an impressive Customer Satisfaction (CSAT) score of 98%, reflecting exceptional service quality.
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Managed and optimized Average Handling Time (AHT), consistently maintaining it within 30 minutes for operational efficiency.
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Secured recognition as Best Resolution Expert of the Year 2008, showcasing outstanding problem-solving skills.
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Earned promotion to Subject Matter Expert (SME) by demonstrating deep technical expertise and leadership capabilities.
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Mentored and supported team members by sharing expertise and fostering a collaborative work environment.
WORK EXPERIENCE
EDUCATION
Bachelor of Science in Computer Science
Karnataka State Open University / Graduated:2006
NIIT Academy - Futurz
NIIT, Mumbai. / Graduated:2005 / Issued : 2020
CERTIFICATIONS
Amazon Web Services Certifications (AWS)
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AWS Managed Service (AMS)
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AWS Intro to Offering
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AWS Intro to Manage Service
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Scaling Serverless Architecture
- Cloud Computing AWS
- Pursuing - AWS Cloud Architecture Certification
Project Management Institute
- Project Management - (PMI, USA)
SAP
- Implementing SAP S/4HANA - Cloud Public Edition
E-commerce Platform Development
Activity in progress
Will update soon
Real-Time Chat Application
Activity in progress
Will update soon
Professional Affiliates
Activity in progress
Will update soon
PROJECTS
LET'S WORK TOGETHER
noshad.sheikh@outlook.com